James Bailey
Hybrid Designer & Sales Expert // Freelance & Direct Engagements
My value
I get more value out of products, services, and businesses
I've built up a hybrid design skillset over 15+ years, tackling a wide range of design challenges across verticals, B2B and B2C. I can jump into the design process anywhere and immediately deliver value.
How I can help you
Invent – I can help you launch with the strongest possible product, service, and business model to capture new value.
Strengthen – I can help make your product, service, and business model work harder and deliver the value you need.
Scale – I can help you capture more value from the market out of existing products, services, and business models
Rare hybrid skillset
Strategic Design
Strategic Design
Strategic Design
Deliver more value into people’s lives and back into the business at the same time through your products and service.
Service Design
Strategic Design
Strategic Design
Ensure end-to-end experiences and everything behind the scenes are working in harmony to deliver the value needed.
Product Strategy
Strategic Design
Product Strategy
Make sure people are getting the value they need through specific product features and interactions.
Research
Research
Product Strategy
Find out how to deliver more value, de-risk assumptions, and validate solutions, by gaining evidence from real people.
Sales
Research
Sales
Focused sales strategies and sales hustle that will capture more value for the business and help you scale.
Value-add Workshop OFFERINGS
Unhappy Paths Workshop
In my 4-hour workshop we turn worst case scenarios into your biggest growth opportunities, walking away with new offerings to drive growth and business cases for taking them forward.
Hidden Risks Workshops
Your business wont scale – it will fail – if you don’t address your hidden risks. I help you find these risks and turn them into your biggest growth opportunities.
PORTFOLIo
‘Uber of helicopters’ service that takes you door-to-door
Renewable energy venture piloted in 100k UK homes
Designing the UK’s first virtual fertility clinic
Designing a new wealth management and financial planning proposition
Gallery
Let's work together // directly or a contract
I can shape work with you directly, or fulfil an open contract, typically delivering:
- Research insights from internal, external, competitor, market perspectives
- Strategic direction for products, services, and business models
- Service design from the macro experience down to micro touchpoints
- Product consultancy for features, journeys, prototypes, UX, UI, IA, usability
- Workshops to generate ideas and content, make decisions, build alignment
- User research to test assumptions, refine and validate designs, de-risk change
- Stakeholder management to build strong relationships and gain buy-in
- Leadership and hands-on design within multi-disciplinary teams to deliver
- Coaching and mentoring to up-skill team design capabilities
- Sales support to strengthen growth strategies and scale the business