Gallery // James Bailey
For 15+ years I've been involved in a wide range of design activities and deliverables
Here are some examples, to give you a flavour of my strategic / service / product design + research experience
Examples // activities, artefacts, outputs
Let's work together // directly or a contract
I can shape work with you directly, or fulfil an open contract, typically delivering:
- Research insights from internal, external, competitor, market perspectives
- Strategic direction for products, services, and business models
- Service design from the macro experience down to micro touchpoints
- Product consultancy for features, journeys, prototypes, UX, UI, IA, usability
- Workshops to generate ideas and content, make decisions, build alignment
- User research to test assumptions, refine and validate designs, de-risk change
- Stakeholder management to build strong relationships and gain buy-in
- Leadership and hands-on design within multi-disciplinary teams to deliver
- Coaching and mentoring to up-skill team design capabilities
- Sales support to strengthen growth strategies and scale the business